Ticket triage

One call asks three questions about a customer message. Edit the options: the descriptions are what the model reads.

Customer message 166 / 20,000Not stored. Processed in the EU.

SeverityHow severe is the customer's problem?

CategoryWhat kind of message is this?

TeamWhich team should handle this message?

Modelgeneral: debiases option order, better on many or similar options. fast: faster, keep option order stable.

Run the demo to see severity, category and team, each with its probabilities.